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COVID-19 Updates 20/03/2020

COVID-19 Updates


To our Patients and Friends of Vistara Smiles,


Our team have been working tirelessly to keep Vistara Smiles a clean and safe environment for you.


As a Dental Practice, we work in an environment where the prevention of the spread of a whole range of infections is woven into everything we do.  In addition to our usual scrupulous cross infection control measures, we have been paying particularly close attention to all government guidance and updates related more specifically to Coronavirus.


Given the unprecedented situation in the UK regarding the rapidly spreading COVID-19 virus, we feel we must use our own clinical judgement and act in the best interests of our patients and staff.


We feel it is essential that we do our part to reduce the spread of this virus, and so, it is with very heavy hearts, that we have taken to decision to temporarily close the practice to all Aerosol Generating Procedures (AGP’s) which includes routine dentistry.  All being well, we will re-open in the near future.

For those of you that have had their appointments cancelled already, as well as our regular recall patients, we will of course be in touch to rebook these appointments for you for when we re-open.


Looking after the health of our patients is our absolute priority and so we will be operating an Emergency Telephone Consultation Triage service for our patients who have severe pain, trauma, uncontrolled bleeding or swelling during this period of closure. 

If you urgently need assistance, please call us on 0203 581 7270.  All calls have been forwarded to a mobile.  It’s a busy time and in case of no answer please listen to the recorded message and leave a voicemail.  We will get back in touch with you as soon as possible.


As a team, we are doing everything we possibly can to remain fit, well and able to work so that we can continue our usual high standard of dental care for you when we return.


Thank you for your support, and stay safe from all the Team at Vistara Smiles x

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Vistara Smiles